How Village works
Village is a premium, human-led, technology-enabled service that takes the administrative work of running a household off your plate. You tell us what needs to happen — your dedicated assistant team, supported by our purpose-built Village Home platform, coordinates the details.
Coordinating a household involves too many moving parts.
Every 15-minute admin call or online form takes away time and energy from life. Busy parents don't need another tool telling them what to do; they need something to take things off their plate.
Step by step
- Sign up your household: Join Village and start building support around your family's needs.
- A personalized welcome: We arrange an intake and onboarding call to learn about your household's needs and gather the family information we need to serve you well. It lives on our secure platform, and you can add or change it anytime in Village Home.
- Meet your dedicated team: Your family gets a dedicated personal assistant team, led by a lead Village Assistant. Meet your Village Assistants.
- Tell us what you need: Contact your team with anything you'd like us to coordinate. We'll also proactively suggest ways to help based on your household profile and calendar.
- Your team takes over: Your assistant team takes over the tasks. Track progress in Village Home and get updates along the way.
- Time for what matters to you: Spend your extra time on the people and things that matter to you.
Behind every request, our technology organizes your household's information and prepares the groundwork — so your assistant spends their time on judgment, coordination, and follow-through, not on digging for details.
Ready to hand off the mental load?
Join the WaitlistWhat are some of the things we do?
- School forms and administration: Keeping track of school forms, permission slips, and household paperwork.
- Booking appointments: Making the calls and coordinating appointments around your family's schedule.
- Online shopping: Researching options and coordinating online purchases for your household.
- Birthday party planning: Researching venues, making bookings, and coordinating the details of your celebration.
- Children's activities and camps: Researching programs, tracking registration dates, and booking activities and camps.
- Meal planning and groceries: Planning the week's meals and arranging grocery orders and delivery.
- Household services and maintenance: Finding, booking and coordinating cleaners, repairs and other home services.
- Travel preparation and packing: Researching and booking family trips, and preparing packing lists so nothing gets left behind.
These are examples of the service rather than a fixed list — your assistant will confirm what's possible for your household.
What do we NOT do?
- Physical tasks: Right now, Village only performs virtual assistant work. We don't do anything in the physical space, although we're happy to book services to do this for you.
- Professional services: We don't provide medical, legal, or financial professional services that we are not licensed to deliver.